UDSM ICT SERVICES

Service

Overview about the services the UDSM Services department provides.

  • Network Management
  • In network management we deal with :
    -monitoring cable runs,switches and routers and active devices in all distribution points/buildings(server rooms),international gateway internet traffic
    -bandwidth management
    -wireless network installation and administration


  • Enterprise server Management
  • The department deals with:
    -Monitoring faculty/department e-mail servers and servers in UCC server room
    -Servers installation configuration and administration/monitoring, servers like Directory server, DHCP servers,e-mail servers,mail exchangers wireless controller(wireless service control server)
    -Installation of network attached storage devices for proffesional backup of critical data.

  • End User support
  • -Deployment of campus wide antivirus
    -Troubleshooting and reconfiguration of internet connectivity on end user computers
    -Management of public access rooms (hall1, hall5, hall7 and mabibo)
    -Operating system reinstallation, application software installation and general pc maintanance

    MORE DETAIL DESCRIPTION ON SERVICES THE DEPARTMENT PROVIDES

    UDSM Wireless LAN services
    UDSM WIRELESS LAN SERVICE is the service for users with computers with wireless network cards. The department has installed wireless access points in UCC, UDSM Administration building, CoET, FCM in which users can use their laptops to connect to internet in a mobile manner in one of the above places. UDSM Staff (employees), Students and Official Guests can use the UDSM wireless network.
    To use the service click the link below for instructions how to use the service.

    wireless service instructions